First, Atradius were using Creditsafe’s website platform solely within the UK, before expanding to other countries with the benefit of having access to Creditsafe's global database, which allowed other countries to access the platform which contains more than 365 million companies, across 160 countries.
The main reason for choosing Creditsafe was the simplicity of integrating Creditsafe data into Atradius' ERP system. The Creditsafe Connect API automatically feeds data into a Credit Reporting tab in Atradius’ internal system. “Every time a debt is placed with us, the Connect API automatically pulls the company’s credit score, and other key company data and enhances the record so that our agents have all the information needed to take quick action. The benefit of that is our employees do not need to manually type or copy information from one screen to another, therefore avoiding manual data entry errors. ” Said Justin.
Creditsafe also provides Atradius with the ability to perform batch updates within their system. This allows Atradius to analyse multiple debts that they take on, allowing them to assess incoming debts from new customers, manage their expectations, and success rates.
Another reason for choosing Creditsafe was the dedicated support received from our Premier Account Manager. Justin says “Having a dedicated account manager gives us a single point of contact and means we have someone who truly understands our business needs.”
Future plans see Atradius look to expand the use of Creditsafe throughout their business across all regions.