Remaining in constant communication with staff through email, phone, video conferencing and in-person is essential. Let your staff know that this is a continually evolving situation and to be alert to further communication.
Share the latest information about the virus, and ensure your employees are aware of your company procedures. Staff should stay well informed during the outbreak and take a common-sense approach to protect themselves, their colleagues and their families.
Advise staff to follow the advice provided by Public Health England and other health authorities.
Make sure you have plenty of hand sanitizer and disinfectant wipes in all common areas of your business. Remind staff to wash their hands regularly and avoid handshakes. Advise employees who feel unwell to STAY home! It’s best to be safe than put the health of their colleagues and customers at risk.
All staff should avoid unnecessary travel. This includes travelling to see customers, suppliers and attending public events. Where possible try to use video conferencing tools like Zoom which allow staff to conduct meetings online.
If you have the ability to allow your employees to work from home then we would suggest doing so. We also suggest testing remote-working to ensure your systems can cope with increased demand. Doing this early on will help you identify any issues that may cause disruption in the event that your employees are forced to stay home.