New Business Appointment Setter

Make powerful connections with the key decision-makers...

  1. Location:

    Cardiff Gate

  2. Contract:

    Full-time

  3. Office Hours:

    08:30 - 16:00

Chapter 1

About the role

We are looking for a New Business Appointment Setter to join our team based in Cardiff Gate Business Park, tasked with calling and arranging online demonstrations and face-to-face meetings with decision-makers for our team of salespeople.

This will be achieved through calling companies, data capturing and rapport building for the company. The key focus will be to create appointments (virtual or in-person) by cold calling, LinkedIn prospecting and utilising pre-populated leads within our CRM systems.

Creditsafe team member
Chapter 1

Key responsibilities

  1. To be the professional face of Creditsafe, gaining trust and credibility at first contact.

  2. To act and deliver the highest level of professionalism.

  3. To confidently speak with directors and decision makers within a business to arrange appointments.

  4. To deliver on daily KPIs.

  5. To maintain a professional LinkedIn portfolio to grow a personal network.

  6. Maintaining sales appointment calendar.

  7. Perform general administration tasks and maintain up-to-date notes within our database.

Chapter 1

What you'll bring

  1. Ability to demonstrate initiative and work independently.

  2. Have a high standard of questioning and information gathering skills.

  3. Stellar data capture skills.

  4. Great objection handling skills.

  5. Outstanding telephone etiquette and confident manner.

Please note: To be successful within the role, previous experience is preferred but not essential. You will use your communication skills to cultivate relationships with prospects from "first contact" appointments within the sales team.

Our in-house training program will equip you with the skills and product knowledge required to succeed within the role.

Chapter 1

About Creditsafe

As the world’s most used provider of online business credit reports, we’ve changed the way business information is used worldwide through our passion and drive to deliver superior business data. 

With credit information on over 430 million businesses across the globe, Creditsafe delivers the most accurate and up-to-date information available in an easy-to-use format for businesses of all sizes. All major credit insurers also endorse Creditsafe, meaning our credit scores and limits are among the most trusted in the industry and can predict almost 70% of all insolvencies up to 12 months in advance.

Our investment in creating the world’s most predictive scorecard ensures our clients are aware of potential risks in advance, aiding them to make the right moves to protect themselves and their businesses.

We make our company credit reports as simple as possible, so everyone in a business can use them without a financial background. Thanks to our ease of use, international reach and continuous improvement of our products, Creditsafe are proud to maintain a 95% customer retention rate. 

With 26 international offices across 16 countries, Creditsafe offers instant access to company credit reports in over 200 countries throughout the world.

What's more, 1 in 3 Creditsafe team members have been within the business for 10 years or more!

Role Benefits

  1. Company Pension Scheme

  2. Monthly awards and yearly Elite Awards ceremony

  3. Cycle2Work Scheme

  4. In-house Chiropractor and Masseuse

  5. Unforgettable Seasonal Events & Parties

  6. Discounted Gym Membership Scheme

  1. Visits to Creditsafe Ireland in Dublin

    This role involves working with the Creditsafe Ireland team, offering the chance to visit our Irish offices and explore the local culture.

Want to apply for this postion?

If you are self-motivated, target-driven, with an impeccable phone manner, we would love to speak to you. Come build a career you can be proud of, with the backing of a supportive team, clear growth paths, and a company culture that celebrates success.