Explore how Wayne Pipe & Supply Inc. improved credit-management processes with Creditsafe solutions
When Teri Williams joined Wayne Pipe & Supply Inc. as their new controller, she inherited accounts that were disorganized and old debt that needed to be attended to. She was determined to not only take care of the past, but set a new course forward that would help optimize onboarding, credit-management, and collections processes.
Unclear credit policies
Excessive old debt
Lack of real-time monitoring
Teri leveraged Wayne Pipe & Supply Inc’s existing relationship with Creditsafe to:
Update the onboarding process to focus on standing in the industry, credit history, and credit risk score
Monitor customer requests for terms or credit limit increases with Creditsafe recommendations
Verify customer payment behaviors across trade lines
Improved new customer onboarding times
Improved repayment rates
Updated credit limits and terms
I had never heard of Creditsafe before I came to Wayne Pipe & Supply, but have made the best use of the solutions I can since I started. I was able to retire old debts and clean up the accounts with the help of Creditsafe and look forward to expanding my knowledge of all the solutions they offer so we can have the best credit-management practices possible.
Controller, Wayne Pipe & Supply Inc
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