Our team at Creditsafe has been closely monitoring the latest information from the Center of Disease Control (CDC) and the World Health Organization (WHO). We'd like to share some of the precautionary measures that we’ve implemented as part of our Global Business Continuity Plan for a pandemic outbreak.
At the highest level, these measures include:
As the COVID-19 epidemic continues to evolve, please be assured that our Global Business Continuity Plan is designed to ensure the continued confidentiality, integrity and availability of our services.
We've also have a resource page that describes our approach to scores, limits and data availability.
If you're a customer and have any questions, please don't hesitate to contact your account representative. Our account reps are remaining available during this situation.
And if you have any issues reaching your account rep, don't hesitate to call our customer support line at: 855-551-6903.