Creditsafe Product Updates and Announcements
B2B Guide

Product Updates and Announcements

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Jan 6, 2020 - Scheduled Maintenance Schedule, 2020

Creditsafe will typically carry out planned maintenance on systems the second and third Saturday of each calendar month between the hours of 3 am - 6am EST. The schedule is as follows:

  • January 11th, 18th
  • February 8th, 15th
  • March 14th, 21st
  • April 4th, 18th
  • May 9th, 16th
  • June 20th, 13th
  • July 11th, 18th
  • August 15th, 22nd
  • September 12th, 19th
  • October 10th, 17th
  • November 14th, 21st

If additional maintenance is needed, we'll do our best to communicate as soon as reasonably possible. 

You can see updates on the status page.

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Dec 6, 2019 - New UK and Ireland Scorecards

We will be introducing new Scorecards for the UK and Ireland  to enable greater prediction of company failure. We are excited to announce that the enhancements will be made on the evening of 12/6/19. 

With the enhancements to our new Scorecard reflecting current risk factors, there will inevitably be shifts in credit scores, probability of defaults and recommended credit limits. Using more predictive variables in our new UK and Ireland Scorecards means that we can better assess a company’s circumstance and grant a more realistic, robust score and limit. 

UK Scorecard Matrix

Due to the immediate impact that the scorecard launch will have on company scores, we have decided to turn off Monitoring alerts for all score and limit changes for UK & Irish businesses on December 7th. Should you wish to review the scores of the UK & Irish businesses you monitor once the new scorecard has been implemented, we recommend visiting your Monitoring dashboard. Your Monitoring alerts for score and limit changes will resume as normal from December 8th onward.

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Nov 21, 2019 - New Customer Portal is Live

Customers Can Now Opt-in to the New Customer Portal 

Beginning on November 21,  all our customers will be given the option to switch to the new portal. If you want to be one of the first to migrate, talk with your account manager today.  

Feedback from customers who have tried it so far has been very positive. As a reminder here is what's changing:

  • Modern look and feel, including better support for mobile browsers
  • More integrated experience for international reports
  • Better in-app help features so you can make the most out of your Creditsafe tools
UPP
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Nov 13, 2019 - Upcoming Connect API Improvements

On Saturday, November 30th, 2019, we'll be updating our Connect API in ways designed to improve the overall service and data we're able to provide.

For customers using our API, this may require some updates to your integration as described within this PDF that lists all of the upcoming Connect API changes. Please take a moment to review the documentation and make any changes required to your instance to minimize disruption. 

Here are some of the new types of data we're adding via the API: 

  • USA (US) – New data added, including interim financial statements and additional payment data (data dictionary attached).
  • Canada (CA) – New data added, including Shareholder, annual and interim financial statements and group structure. Data only available for publically listed Canadian companies (data dictionary attached).
  • Norway (NO) – New data added, local financial statements (data dictionary attached).
  • UK (GB) – New data added, directors section has the following properties added, Address.Street, Address.City, Address.Province, Nationality. New share details/properties. Each shareholder will have a shareClass array that will contain the following properties: shareType, currency, valuePerShare, jointlyOwned, numberOfSharesOwned, valueOfSharesOwned, additionalData
  • Netherlands (NL) – Added following properties to the Group Structure section, Address.SimpleValue, Address.City, Address.PostalCode.
  • China (CN) – Added Date of Latest Financials to search results.
  • Czech Republic (CZ) & Slovakia (SK) – Added ability to search by National Id (via registration number criteria). 
  • Belgium (BE) – New data added (data dictionary attached) Currency values added to the following financial items… - ShareCapitalStructure/ShareCapitalCurrency - MinorityShareholder/CreditLimitCurrency - MinorityInterest/CreditLimitCurrency - LimitHistory/LimitCurrency - IndustryComparison/IndustryAverageCre

Want to dive a bit deeper, here are updated data dictionaries:

Of course, if you have any questions, don't hesitate to reach out to your account manager or contact support directly

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Nov 7, 2019 - Updates to Canadian Reports

Our data partner in Canada recently made more than a few updates to their reports. that we're thrilled to share with our customers using the new customer portal (See Oct 4th update below). 

If you regularly pull Canadian reports, we highly recommend you talk with your account manager to get more insight into how you can get access to the new portal and the changes that were recently made.  

Here's a sumary of the updates: 

Dashboard/Header

  • Collections Tile

Summary Tab

  • Score Summary
  • Report Highlights and Alerts
  • Additional Information

Score Tab 

  • Credit Information Calculation
  • Payment Index Calculation
  • Business Failure Risk Score
  • Commercial Delinquency Score

Payment Data Tab

  • Quarterly Index Value and Payment History

Legal Filings Tab 

  • Lien Details (VINS & Other Registered Debtors)

Officers Tab

  • Corporate Officers
  • Additional Contacts

Group Tab 

  • Group Structure
  • Shareholder Information

Financials Tab

  • Full & Interim PLC Financials
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Oct 17, 2019 - New and Enhanced Scorecards are Coming

score card

We are pleased to inform you that over the next year we will be launching new Business Credit Scorecards across 5 countries. Our new scorecards will bring greater predictability with the inclusion of new data, further segmentation and algorithm enhancements.

Our primary focus is to deliver you with scorecards that best protect your business from risk and debt losses, while also allowing maximum exposure to new opportunities.

As the local and global economies shift, the factors influencing business failure and the signs of a company heading into hardship will change. To reflect these changes, ongoing scorecard enhancements are necessary.

We want to minimize any disruption these scorecard enhancements may cause and will provide details of each scorecard change in the months leading up to their implementation.

We will soon be launching a dedicated scorecard webpage where you can find further information, FAQs, new announcements and regional scorecard guides as they are released.


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Oct 4, 2019 - Major Updates to the Customer Portal

We know that for many of our customers, the portal where you view business credit reports is the key way your interact with our data. We're currently migrating customers to an updated interface that offers: 

  • Modern look and feel, including better support for mobile browsers
  • More integrated experience for international reports
  • Better in-app help features so you can make the most out of your Creditsafe tools

Early feedback from customers has been wonderful with just about everyone saying it's a cleaner and intuitive interface and we sincerely hope that will be your experience too (or we wouldn't have made this change!).

UPP

Beginning on November 21,  all our customers will be given the option to switch to this new interface. If you want to be one of the first to migrate, talk with your account manager today.  

And, just to get you excited, here's a teaser for the new interface to give you an idea of what's coming: 

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Sept 30, 2019 - Addition of South Africa

Creditsafe USA, the global business intelligence experts, announced today that it has extended its global database to include information on private and public companies in South Africa.

South Africa represents over 18% of the African economy, has the 2nd largest economy in Africa and is 36th largest in the world based on nominal GDP. South Africa is seeing steady growth in production and output contributing to a 1.7% increase in GDP. They have additionally experienced a total gross earnings growth of 6.9% year over year.

creditsafe in south africa

"Anyone looking for business clarity in a complex region can find solace in knowing that by using Creditsafe's global business intelligence, they'll now have one source of information on the companies that make up 50% of the overall African economy."


Matthew Debbage
CEO of Creditsafe Asia and Americas

In addition to South Africa, Creditsafe already has comprehensive business data for companies in 9 other African countries, including Egypt and Algeria, the 3rd and 4th largest economies in Africa, respectively

Specifically for South Africa, Creditsafe provides customers with immediate online intelligence for many aspects of a company's key information including company name/address, financial, industry code/description, negative data, payment behavior, shareholder information, and group structure.

"With data now available instantly on companies in South Africa, we provide incredible access to insight on African companies. This allows for greater international trade opportunities for our clients, as they can now access more business and credit data, enabling them to make smarter business decisions."


Matthew Debbage
CEO of Creditsafe Asia and Americas
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Oct 11, 208 - Addition of Argentina and Chile

Creditsafe USA, the global business intelligence experts, announced today that it has extended its global database to include information on private and public companies in Argentina and Chile.

Argentina and Chile represent over 20% of the South American economy and $54.1 billion in two-way trade with the US. Nonetheless, the economies of these two countries are currently headed in different directions with Argentina marked by a shrinking economy and Chile's economy expected to grow over 4% this year.

Chile Argentina

"Anyone looking for business clarity in a complex region can find solace in knowing that by using Creditsafe's global business intelligence, they'll now have one source of information on the companies that make up 90% of the South American economies."


Matthew Debbage
CEO of Creditsafe Asia and Americas

In addition to Argentina and Chile, Creditsafe already has comprehensive business data for companies in Brazil, Columbia, Venezuela, and Ecuador.

Specifically for Argentina and Chile, Creditsafe provides customers with immediate online intelligence for many aspects of a company's key information including company name/address, financial, industry code/description, Negative data, Payment behavior, shareholder information, and group structure.

"With data now available instantly on companies in these countries, we provide unrivalled access to insight on South American companies.I Try to avoid hyperbolic language, but no one else comes close to providing data-rich business intelligence on companies throughout the region."


Matthew Debbage
CEO of Creditsafe Asia and Americas
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May 15, 2018 - Addition of Financial Payment Data

Creditsafe, the world's leading provider of global business intelligence, has today announced enhancements to its U.S. credit information product portfolio with access to financial trade payment data. This information provides significantly increased insight into the credit and financial performance of businesses across the nation. The payment data includes trade line information from business leases, commercial credit cards and term loans that will enable businesses to make better, more informed decisions.

Financial Data

Not only does this enhanced product provide detail on reported credit lines, it also highlights a company's total credit utilization and any past due or at risk balances. Details of closed accounts are included to provide a historical perspective to show if a business has a poor track record on inactive accounts.

"Creditsafe has built its reputation and success on doing things differently. We are committed to changing the way business information is used and by adding in this payment data to our U.S. offering we are continuing to do just that and to provide American businesses with a compelling option. Our Analysis shows that a typical user will now have the added benefit of seeing financial payment data on over 40% of previously 'thin credit file' companies. We believe this increase in data availability is a complete game-changer."


Matthew Debbage
CEO of Creditsafe Asia and Americas

Creditsafe has the ability to source over $220 billion in trade from banks, credit card companies and credit unions. In addition to having this data within new sections on a business's credit report, this data can be leveraged by Creditsafe customers to enhance their credit algorithms to deliver even higher levels of predictability.

"While business credit reports and scores are traditionally put together using a variety of public and private information covering business demographics and company-to-company trade payment data, the addition of payment data showing not just how a business pays its bills, but how it pays its term loans, commercial cards and other debts takes our reports to another level. To be honest, any credit manager or business owner who makes a credit granting decision without viewing this data first is actually cheating themselves and their business by not taking the opportunity to see the whole picture."


Matthew Debbage
CEO of Creditsafe Asia and Americas
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Jun 10, 2017 - Addition of Middle East Countries

Creditsafe, the global business intelligence leader, today announced the addition of 16 new countries to its global research platform. This new international reach will see Creditsafe's online database instantly available to over 240 million businesses in over 100 countries. As a result of today's announcement, Creditsafe now offers the most comprehensive, insightful platform of intelligence on public and private companies in the world.

global leader

"This marks the single largest and most significant database expansion we have done to date. And, it completes our global offering. No one in the marketplace offers such a comprehensive solution supported by an incredible portfolio of analytics."


Matthew Debbage
CEO of Creditsafe Asia and Americas.

As a result of this expansion, Creditsafe customers will now be able to access metrics and analytics on companies located in: Bahrain, Benin, Burkina Faso, Republic of Congo, Egypt, Jordan, Kuwait, Lebanon, Oman, Palestine (West Bank and Gaza), Qatar, Saudi Arabia, Sudan, Syria, United Arab Emirates and Western Sahara.

"Not only have we added critical financial data on thousands of public and private companies to our platform, but we are providing insight on many located in Middle East and Africa which have proven to be complex economies in the past. We can now provide International Database Reports on millions of companies instantly online. No one else in the market offers the level of data that we do."


Matthew Debbage
CEO of Creditsafe Asia and Americas.
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Mar 7, 2017 - Addition of Hong Kong

Creditsafe USA, the global business intelligence experts, announced today it has extended its global database to include information on private and public companies in Hong Kong.

Hong Kong

“Hong Kong is an incredibly important economy to the U.S. and many other countries around the globe. It is our 20th largest export trading partner representing $44 billion in two way trade. Hong Kong offers an enormous market opportunity for many US businesses but it is also a complex one. The information on this overwhelmingly intricate and rapidly changing marketplace is unprecedented. We offer businesses the tools and techniques to analyze this marketplace in ways like never before."


Matthew Debbage
CEO of Creditsafe Asia and Americas

Specifically for Hong Kong, Creditsafe provides customers with immediate online intelligence for many aspects of a company’s key information including: company name/address, financial, industry code/description, Negative data, Payment behavior, shareholder information and group structure.

“With Hong Kong online, we provide the industry’s most expansive, data-rich business intelligence tool. When coupled with our recent successful launch of Creditsafe Japan, the addition of Hong Kong solidifies Creditsafe’s position as the most expansive and robust provider of business intelligence in the world."


Matthew Debbage
CEO of Creditsafe Asia and Americas

Questions or Issues Regarding Your Creditsafe Account?

Whether it be something simple, such as resetting your password, or technical, such as exploring an API issue, you'll generally get the fastest response if you start at our Customer Help Hub