Welcome to our Privacy Page

Website Privacy Notice 

This privacy notice only applies to your use of this website. To see how we process other types of data, including the data used in our products and services, please see the Transparency Statements, which are also available at the bottom of the home page. 

The protection of your personal information is of paramount importance to us. We will use data that you choose to provide or that is being collected through your use of the website and which can identify you, only in line with the provisions of this Online Privacy Notice and in accordance with applicable data protection regulations. Note that Creditsafe uses the GDPR as its baseline regulation to ensure consistency across the Group but will always remain compliant with all local national regulations.  

This Online Privacy Notice sets out the type, scope and purpose of collecting, processing and using personal information you choose to provide when visiting and /or which may be transmitted via the Creditsafe website (https://www.creditsafe.com/us/en.html)  (hereinafter "our website”). Please note that the use of our website does not require you to provide any personal information.   

Personal identifiable information means any information by which an individual (the data subject) can be identified such as name, email address, phone number or the like. For more information on your rights of access, rectification and erasure of any personal data that we may hold about you, how to exercise these rights, and our contact details, please click here https://www.creditsafe.com/us/en/more/help/contact-us.html.

For the purpose of the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018 (hereinafter collectively referred to as “Data Protection Laws”) , the data controller is Creditsafe USA Inc. Registered Address: 4635 Crackersport Road, Allentown, PA, 18104. (hereinafter “Creditsafe“ or “we“, “us“).  

Our supervisory authority for data protection purposes is the UK’s Information Commissioner’s Office (ico.org.uk) . If you believe that we have processed your personal data in breach of this Online Privacy Notice or the relevant laws and regulations, you have the right to lodge a complaint with the Information Commissioner’s Office. 

This Online Privacy Notice does not cover other websites with their own Online Privacy Notices. We encourage you to read the Online Privacy Notices on the other websites you visit. 

By visiting our website you are accepting to the practices described in this policy.  

1.     Information collected through the use of our website and use of this information 

a.     Contact Forms 

Our website gives you the opportunity to provide information to us by filling in a contact form, for example to register for a free trial or demo, request a quote or information on our services, register for a webinar or indicate your interest in a job opportunity at Creditsafe. The information you give to us may include your name, address, email address and phone number, employer information and information about your role. 

We only collect the data that is necessary to: 

b.    Log information 

When you visit our website, we collect standard internet log information and details of visitor behaviour patterns, such as: 

-       Date and time of your visit; 
-       type and version of the browser you use; 
-       operating system; 
-       your Internet Protocol (IP) address 
-       the full URL clickstream to, through and from our website (e.g. websites that you have visited and products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page); 
-       time zone setting; and 
-       plug in types and version for system administration. 

This information is gathered via our cookie settings and the lawful basis for collection is your consent. The information gathered enables us to further develop and enhance our website. We do not make any attempt to find your identity as a result of your visit to our website. We will not associate any data collected in this way with any personally identifying information from any other source in order to identify you. 

c.     Newsletter and Business updates 

Our website offers you the opportunity to download and/or subscribe to business updates we provide or to our 'watchdog' newsletter (hereinafter “newsletter”). To subscribe to this information, we require a valid email address.  When subscribing to our business updates or our newsletter, we will store your IP address as well as the date and time. This serves to protect us in the event a third party improperly and without your knowledge makes use of your email address to subscribe to our business updates /newsletter. We will not collect any other data. The data thereby collected is used solely for the purpose of sending you our business updates or newsletter. No data is transferred to third parties, nor is any of this information matched to any information that other components of our website may collect. If you download the business updates or newsletter, we use onpage tracking within Google Analytics (see below). You may cancel your subscription to the business updates / newsletter at any time. You will find additional details in the email confirming your subscription as well as in each business update / newsletter. 

We use third party software and services for our email communications and we track user activity to ensure we are sending relevant content and providing a positive user experience. 

d.    Use of registered user customer service area 

When accessing the customer service area on our website, which is reserved for registered users, you have to register using your unique user name and password. This information will be used to verify that you are an authorized user and not for any other purposes. In addition we will record information about the services you have accessed through the registered user area for accounting purposes, to comply with our statutory obligations under applicable Data Protection Laws (e.g. to document your legitimate interest for accessing data), for our internal statistical and analytical purposes. 

e.     Cookies 

Our website makes use of Cookies, Pixel Tags, Local Shared Objects (also called "Flash Cookies") and similar technologies when you are browsing our website to enable certain functionalities of our website and to help us analyse user behaviour on the website in order to improve the customer experience. 

For more information about the cookies we use and how they work, please visit our cookies policy  click here. 

You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. 

f.      Use of Google Analytics IP anonymization feature 

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter “Google“). Google Analytics employs so-called “cookies“, text files that are stored to your computer in order to facilitate an analysis of your use of our website. The information generated by these cookies, such as time, place and frequency of your visits to our website, including your IP address, is transmitted to Google’s location in the US and stored there. 

Google states that the IP address submitted by your browser will never be associated with other data held by Google. 

We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. 

Google will use this information on our behalf to evaluate your usage of our site, to compile reports on your activity on our website for us, and to provide us with other services related to website- and internet usage. We use that information for statistical purposes. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf. 

We use Google Analytics including the Universal Analytics function. Universal Analytics allows us to analyse activities on our website across various devices (e.g. if you access our website via your laptop and later via your tablet). This is achieved by allocating a pseudonym user-ID to each user. Such allocation is undertaken when you register for a user account or when you log on with your unique username and password. No personal information will be passed on to Google. The addition of further functionalities to Google Analytics through Universal Analytics does not diminish or devaluate measures taken to protect personal data like IP-Masking or Browser-Add-ons. 

You can prevent cookies from being installed by adjusting the settings on your browser software accordingly, or by not consenting to their use when you log in. If you have already given consent, then you can change your preferences by clicking on the “Cookie Settings” button at the bottom of the website. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. 

Google offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout. 

You can also deactivate personalized marketing via the following link (https://support.google.com/ads/answer/2662922?hl=en&ref_topic=7048998). 

More information on terms of use and data protection at Google can be found at http://www.google.com/analytics/terms. 

g.    Use of Remarketing 

This website uses the remarketing function of Google Inc. (see the address of Google Inc. in point f. above). This feature is designed to show interest-based ads to visitors to the site through the Google ad network. The browser of the website visitor saves Cookies that allow the visitor to be recognized when they visit websites that belong to the Google ad network. On these pages, visitors can then be presented with ads that relate to content that the visitor previously visited on websites that use Google's remarketing feature. According to Google’s own statements, Google does not collect any personal data during this process. However, if you still do not want Google's Remarketing feature, you can always disable it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can disable the use of cookies for interest-based advertising through the Advertising Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp. 

h.    Digital Marketing for Creditsafe.com online 

At Creditsafe we engage in online advertising to keep you up to date with our product range and to keep you informed of any promotional offers we are running. 

Like many companies, we target Creditsafe adverts and banners when you are visiting other websites that may not be linked to Creditsafe. We use a range of digital marketing networks and ad exchanges along with technologies such as pixels, ad tags, cookies, web beacons and mobile identifiers as well as services offered by particular sites and social networks such as Facebook’s Custom Audience service.  

The banners and adverts you will see are used to enhance the advertising experience we offer you and will based on the data we hold on you such as your previous use of Creditsafe or content or adverts you have interacted with in the past. 

2.     Storage and transfer of information to third parties 

We will store your information on our secure servers and may share your personal information with members of our group (which means our subsidiaries, our ultimate holding company and its subsidiaries) and third party service providers who assist us in targeting certain audience types, tailoring advertising, improving, and optimizing our website. 

We may transfer the personal information that we collect from you to a destination outside of the UK and, in some cases, outside of the European Economic Area (EEA) if necessary for the processing purposes we have described above (including where we transfer your personal information to third parties). In these cases, staff operating outside of the EEA who work for us or one of our suppliers may process your personal information. 

By submitting your personal information, you agree to this transfer, storing or processing. 

We will ensure, where your personal information is transferred to third parties or outside of the EEA, that appropriate measures are in place to protect your personal information and ensure that it is processed in accordance with the Data Protection Laws at all times. 

3.     Duration of data storage 

We store your personal data only for as long as it is necessary to achieve the purposes described above. Personal data will be deleted as and when it is no longer required for the purpose or after expiration of existing legal retention periods. 

4.     Call Recording 

It has become common practice to record calls due to the growth of business conducted by telephone. Recording customer conversations allows organisations to assess customer satisfaction, train and develop staff, review call quality, and have access to a verbal record of what is said in the event of a subsequent complaint. 

Creditsafe may record telephone calls and online meeting calls, e.g. MS Teams or Zoom, in the following instances: 

·      to assist in quality monitoring of staff. 
·      to keep evidence of the formation of a contract. 
·      to investigate and resolve a complaint. 
·      for the detection, investigation and prevention of crime (including fraud). 

All inbound calls to Creditsafe will hear an automated message informing them that calls may be recorded. For outbound calls, the Creditsafe employee will inform the recipient whenever calls are being recorded. Note that if payment information is taken over the telephone, the recording will be paused whilst these details are communicated. 

5.     Links to other websites 

This Online Privacy Notice does not cover the links within our website linking to other websites. We encourage you to read the privacy statements on the other websites you visit. 

6.     Changes and amendments to our Online Privacy Notice 

Creditsafe may change and amend this Online Privacy Notice from time to time. Changes will be communicated through updates on our website. We recommend that you regularly access our website to ensure that you agree with any changes or amendments. 

7.     Your rights - Access to your personal information / Right of rectification and erasure 

Pursuant to Art. 15 GDPR you have the right to request details of personal information that we hold about you. 

In case the information we hold about you is outdated or incorrect, you have the right pursuant to Art. 16 GDPR to request an update and correction of the relevant data. 

You may also have a right pursuant to Art 17 GDPR to request the erasure of personal data we hold about you provided that we do not have a statutory obligation or an outweighing legitimate interest to keep such data. 

Under the conditions set out in Art. 18 GDPR, you have the right to restrict processing. 

 
Right to object according to Art 21 of the GDPR: 

1. Right to object on grounds relating to the particular situation: 

According to Art. 21 (1) GDPR you have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data. 

If you object we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms (e.g. to assert or defend ourselves against legal claims) 

2. Right to object against marketing: 

In addition, pursuant to Art. 21 (2) of the GDPR , you may also object against the use of your data for direct marketing purposes. In this case, we will no longer use your personal information for advertising purposes. 

An objection does not require a particular form and should be directed to the address stipulated in section 7 below. 

In addition, you can contact our supervisory authority, the UK’s Information Commissioners Office. 

As far as the processing of personal data is based on your consent, you have the right to withdraw such consent to the processing of personal data at any time, i.e. regardless of whether it was granted prior to the entry into force of the GDPR. The withdrawal of the consent does not affect the legality of the processing activities carried out until the withdrawal. 

8.     Contact Address of the Controller 

If you have any comments or questions regarding this Online Privacy Statement or our use of your personal information or would like to make a request, please contact us at: 

Creditsafe USA Inc.  

4635 Crackersport Road,  

Allentown,  

PA,  

18104. 

E-Mail:  [email protected]  
Website: https://www.creditsafe.com/us/en.html  
Telephone: (855) 551-6903 

9.     Contact Address of the EU Representative 

In accordance with Article 27 of the GDPR we have appointed an EU representative. The contact information is as follows: 

Creditsafe Ireland Limited 
Block B Joyce’s Court, 
Talbot Street, 
DUBLIN 1 

E-Mail:  [email protected] 
Website: https://www.creditsafe.com/ie/en.html 
Telephone: 01 898 3200 

10.     More Information on Creditsafe 

Creditsafe USA Inc is a credit reference agency which collects, records and uses personal data and company information and transfers such data to third parties. The purpose of transferring such data to third parties is to enable them to make decisions about entering into or maintaining existing contractual relationships with their customers on the basis of the customer’s ability to pay. In addition, Creditsafe collects, records, transfers and uses company information including information on the representatives of the companies for marketing purposes. 

CCPA Privacy Policy 

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California. 

Categories of Personal Information Collected 

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months. 

Please note that the categories and examples provided in the list below are those defined in the CCPA. 

This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us. 

Category A: Identifiers. 

Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers. 

Collected: Yes. 

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). 

Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. 

Collected: Yes. 

Category C: Protected classification characteristics under California or federal law. 

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). 

Collected: No. 

Category D: Commercial information. 

Examples: Records and history of products or services purchased or considered. 

Collected: Yes. 

Category E: Biometric information. 

Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. 

Collected: No. 

Category F: Internet or other similar network activity. 

Examples: Interaction with our Service or advertisement. 

Collected: Yes. 

Category G: Geolocation data. 

Examples: Approximate physical location. 

Collected: No. 

Category H: Sensory data. 

Examples: Audio, electronic, visual, thermal, olfactory, or similar information. 

Collected: Yes. 

Category I: Professional or employment-related information. 

Examples: Current or past job history or performance evaluations. 

Collected: No. 

Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). 

Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. 

Collected: No. 

Category K: Inferences drawn from other personal information. 

Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. 

Collected: No. 

Under CCPA, personal information does not include: 

• Publicly available information from government records 

• Deidentified or aggregated consumer information 

• Information excluded from the CCPA's scope, such as: 

• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data 

• Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994. 

Sources of Personal Information 

• We obtain the categories of personal information listed above from the following categories of sources: 

• Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service. 

• Indirectly from You. For example, from observing Your activity on our Service. 

• Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service. 

• From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You. 

Use of Personal Information for Business Purposes or Commercial Purposes 

• We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples: 

• To operate our Service and provide You with our Service. 

• To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service. 

• To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery. 

• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. 

• As described to You when collecting Your personal information or as otherwise set forth in the CCPA. 

• For internal administrative and auditing purposes. 

• To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities. 

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section. 

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy. 

Disclosure of Personal Information for Business Purposes or Commercial Purposes 

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes: 

• Category A: Identifiers 

• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) 

• Category D: Commercial information 

• Category F: Internet or other similar network activity 

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed. 

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. 

Sale of Personal Information 

As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit. 

Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return. 

We may sell and may have sold in the last twelve (12) months the following categories of personal information: 

• Category A: Identifiers 

• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) 

• Category D: Commercial information 

• Category F: Internet or other similar network activity 

Share of Personal Information 

We may share Your personal information identified in the above categories with the following categories of third parties: 

• Service Providers 

• Payment processors 

• Our affiliates 

• Our business partners 

Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You. 

Sale of Personal Information of Minors Under 16 Years of Age 

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission. 

We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us. 

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information. 

Your Rights under the CCPA 

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights: 

• The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used. 

• The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You: 

• The categories of personal information We collected about You 

• The categories of sources for the personal information We collected about You 

• Our business or commercial purpose for collecting or selling that personal information 

• The categories of third parties with whom We share that personal information 

• The specific pieces of personal information We collected about You 

If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You: 

• The categories of personal information categories sold 

• The categories of personal information categories disclosed 

• The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us. 

• The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to: 

• Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You. 

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 

• Debug products to identify and repair errors that impair existing intended functionality. 

• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. 

• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546et. seq.). 

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent. 

• Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us. 

• Comply with a legal obligation. 

• Make other internal and lawful uses of that information that are compatible with the context in which You provided it. 

• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by: 

• Denying goods or services to You 

• Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties 

• Providing a different level or quality of goods or services to You Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services 

Exercising Your CCPA Data Protection Rights 

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us: 

• By visiting this page on our website: https://www.creditsafe.com/us/en/more/help/contact-us.html

• By sending us an email: [email protected]  

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information. 

Your request to Us must: 

• Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative 

• Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it. 

• We cannot respond to Your request or provide You with the required information if we cannot: 

• Verify Your identity or authority to make the request 

• And confirm that the personal information relates to You 

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice. 

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt. 

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance. 

Do Not Sell My Personal Information 

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us. 

The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. 

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use. 

Website 

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service: 

• The NAI's opt-out platform: http://www.networkadvertising.org/choices/

• The EDAA's opt-out platform http://www.youronlinechoices.com/ 

• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN 

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again. 

Mobile Devices 

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests: 

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices 

• "Limit Ad Tracking" on iOS devices 

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device. 

Children's Privacy 

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. 

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information. 

Links to Other Websites 

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. 

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. 

Changes to this Privacy Policy 

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. 

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. 

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 

Contact Us 

If you have any questions about this Privacy Policy, You can contact us: 

• By visiting this page on our website: https://www.creditsafe.com/us/en/more/help/contact-us.html 

• By sending us an email: [email protected]

This Privacy Notice was updated July 2025.