Is DSO the Same as Average Collection Period?

3 Mins
19/02/2025

When it comes to assessing how efficiently a business collects payments from its customers, two terms that often come up are DSO (Days Sales Outstanding) and Average Collection Period (ACP). While these metrics are closely related, they’re not exactly the same. Understanding the distinction between them is key to making sure you're using the right data to measure your company's cash flow health. Let’s break down these two terms, explore how they’re similar and different, and understand how to use them correctly for financial analysis.

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Chapter 1

What Is DSO (days sales outstanding)?

DSO is a financial metric that measures the average number of days it takes for a company to collect payments after a sale has been made. It’s an essential tool for assessing how effectively a business is managing its accounts receivable, and it can help businesses spot trends in their cash flow. DSO can give you insight into how long it typically takes customers to pay their invoices, which is crucial for managing working capital.

The formula for DSO is relatively straightforward:

DSO = (Accounts Receivable / Net Credit Sales) × Number of Days

In this formula: 

  • Accounts receivable refers to the outstanding payments a company is still expecting to collect.

  • Net credit sales is the total sales made on credit, not including cash sales.

  • Number of days is typically the number of days in the period being analyzed (e.g., 30, 60, or 365 days).

Understanding your DSO can help you make better-informed decisions about who you’re doing business with. For example, Creditsafe's business credit reports can provide valuable insights into a company’s payment trends and creditworthiness, helping you gauge if they’re likely to pay within your preferred time frame. 

what is day sales outstanding
Chapter 1

What is the average collection period (ACP)?

The Average Collection Period (ACP) is another metric that evaluates how long it takes a company to collect its receivables. Like DSO, ACP gives insight into the efficiency of a company’s collections process, but there are some nuances that set it apart. ACP typically focuses on how quickly accounts receivable are turned over, which is closely related to the Accounts Receivable Turnover Ratio.

The formula for ACP is:

ACP = (Accounts Receivable / Net Credit Sales) × Number of Days in Period

Here: 

  • Number of days in period is the same as in DSO, the number of days over which the data is being calculated.

  • Accounts receivable turnover is a ratio that measures how many times accounts receivable are collected within a period, calculated by dividing net credit sales by the average accounts receivable for the period.

This formula shows the average number of days it takes to collect the accounts receivable, but it's more focused on the efficiency of the turnover of receivables rather than the total amount of outstanding credit sales.

If you want to understand the broader efficiency of your receivables turnover, Creditsafe's business reports offer a comprehensive analysis of payment trends, including the Days Beyond Terms (DBT) metric, which can help highlight patterns in customer payment behavior over time. 

Chapter 1

Similarities between DSO and ACP

Both DSO and ACP measure the same fundamental thing: how long it takes a company to collect payments from its customers. This makes both metrics useful for businesses that want to track their cash flow and working capital. The goal with both DSO and ACP is to gauge how efficient the collections process is, and both can highlight potential issues, such as a slow payment cycle or inefficiencies in managing receivables.

In both cases, a higher number of days indicates a slower collection process, which can lead to cash flow issues and may suggest that the company needs to improve its credit policies, collections strategies, or customer payment terms. Conversely, a lower number of days suggests that a business is managing its receivables well, with customers paying on time and the business turning over its accounts quickly.

This is where Creditsafe Check and Decide can come in handy. With access to in-depth business credit reports, you can make more informed decisions about who to extend credit to and adjust your strategy to minimize collection issues.

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Chapter 1

Key differences between DSO and ACP

While DSO and ACP both measure how long it takes a business to collect payments, they focus on different aspects of receivables:

Focus on Credit Sales vs. Total Sales

  • DSO: Measures how long it takes to collect payments only from credit sales, excluding any cash transactions. It specifically tracks receivables from customers who were given credit terms.
  • ACP: Looks at the collection period for all sales, regardless of whether they were made on credit or paid in cash.

By using Creditsafe's business credit reports, you can gain insight into a company’s credit behavior and assess how well it manages collections, directly impacting both DSO and ACP calculations.

Chapter 1

Calculation methodology

  • DSO: The calculation of DSO is relatively straightforward, as it divides the outstanding accounts receivable by the net credit sales, then multiplies by the number of days in the period. It’s often easier to calculate for companies that deal with credit sales exclusively.

  • ACP: The ACP formula, by contrast, focuses on the turnover ratio of receivables and divides the number of days in the period by the accounts receivable turnover ratio. This requires additional data, such as average accounts receivable, and can be more complex, especially when there are variations in the amount of outstanding receivables over time.

With Creditsafe Check and Decide, you can access a wide range of metrics, including payment trends and DBT data, to get a better understanding of how receivables are managed, ultimately helping you refine both DSO and ACP calculations.

Chapter 1

Industry usage

  • DSO: In many industries, DSO is the more commonly used metric. It is a widely accepted method for tracking the efficiency of receivables and cash flow management. For businesses that rely heavily on credit sales, DSO provides a clear picture of how quickly they are collecting on those sales.

  • ACP: ACP is also used, but it is more common in industries where accounts receivable turnover ratios are tracked closely. The focus on turnover and the need for average accounts receivable makes ACP slightly more complex and less intuitive for some businesses.

Creditsafe’s business credit reports are highly useful across industries. By having access to key data points such as payment trends, you can better assess your DSO and ACP, no matter your industry.

Chapter 1

Flexibility in application

  • DSO: DSO can be easily adjusted for different time periods, such as daily, monthly, quarterly, or yearly, which makes it a flexible tool for businesses to track changes in collection performance over time.

  • ACP: ACP is often reported on a quarterly or annual basis, as the calculation relies on average accounts receivable over a set period. It may not be as adaptable to shorter time frames.

By using Creditsafe Check and Decide, you can adapt your business credit report analysis to different timeframes, helping you spot trends and make adjustments to your collections strategies quickly.

Chapter 1

When to use DSO vs. ACP

Deciding when to use DSO versus ACP depends on your specific business needs and what kind of insight you're looking for:

  • If you want a quick, straightforward view of how long it typically takes your company to collect on credit sales, DSO is a great choice. It’s particularly helpful when you need to track credit sales performance over time and make adjustments to credit policies or collections strategies.

  • If you’re looking to get a deeper understanding of how efficiently your business is turning over all of its accounts receivable, then ACP is a good metric to focus on. This is especially useful for businesses with a mixture of cash and credit sales or those that want to measure the overall efficiency of their receivables turnover.

Creditsafe Check and Decide can help you identify key financial health indicators, so whether you’re focused on DSO or ACP, you have access to the data needed to make the best decision. 

 

While DSO and ACP are closely related and often used interchangeably in casual conversation, they are not the same. DSO focuses specifically on credit sales and is easier to calculate, while ACP takes a broader view of all accounts receivable and emphasizes the efficiency of turnover. Both metrics are valuable for assessing how well a business is collecting payments, but they serve slightly different purposes and require different sets of data.

As a business, it’s important to understand the distinctions between these two metrics and use them correctly based on your needs. Whether you focus on DSO or ACP, both can provide useful insights into your company’s cash flow and help you make more informed decisions about credit policies, collections practices, and overall financial health. By using these metrics together, you can get a more complete picture of your receivables and cash flow performance.

And with Creditsafe Check and Decide, you have the tools to make better, more confident decisions regarding the companies you do business with, ensuring that your cash flow stays healthy and your collections process stays on track.

Bill James

About the Author

Bill James, Director, Enterprise Sales, Creditsafe

With over 15 years of experience in finance, risk management and data analytics, Bill understands exactly what enterprise businesses should be thinking about as they build their corporate growth and risk strategies. Prior to joining Creditsafe in 2021, he spent six years at Dun & Bradstreet as Area Vice President of Finance Solutions and Third-Party Risk & Compliance. 

Understanding your customers' cashflow is key to getting paid on time

Search for any business to get a free report

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