Whether you look at it privately or professionally, you can always come across something unexpected. And even if it is unexpected, it is still smart to be prepared for it. Most good homemakers (and parents) do the same in one way or another. Keeping three to six times your monthly salary in reserve is often considered a sufficient financial cushion. For businesses, things seem to be different.
You don't expect the washing machine or car to break down tomorrow or a storm to blow the roof off (or an earthquake), but it could happen. To deal with that, most consumers among us have a piggy bank somewhere in reserve, possibly supplemented by a good insurance policy. After all, the average person knows by nature that our future is unpredictable. The piggy bank, however, allows us to survive autonomously.
Gauss curve thinking
Companies do not always follow the same mindset. You could read about that in a previous blog article. The probability of an unexpected event occurring is always latent. As a matter of fact, we face many more shocks than you would think at first glance. However, our way of thinking is somewhat misshapen in this respect.
To put it mathematically, over time we have learned to think in Gauss curves. Common cases are located around the centre of the curve. Extremes are on the outside of the clock. By now, we have deluded ourselves that these extremes are exceptional and of little consequence. However, the opposite is true.
Exceptions are less exceptional
The extremes that are on the outside of the clock are unpredictable. More punishingly, the possibility of such an event occurring is simply ignored. Yet these extremes are less exceptional than thought when we consider their numbers. Think of COVID-19, ships sinking or production lines going up in flames. About floods, about storm damage, about parts shortages due to a battered supply chain, about skyrocketing inflation, about rising commodity prices, about attacks and wars, about import tariffs, etc.
These are all shocks that some of the companies suddenly become subject to and can suffer quite badly. And this is completely unrelated to their financial health. Healthy or unhealthy does not apply in these situations. Because contrary to what the Gauss curve leads us to believe, extremes do have a huge impact on the parties affected by them. In that context, GraydonCreditsafe developed the shock resistance model and the shock resistance score or resilience indicator.