Three years after the merger

GraydonCreditsafe always puts customers first

Peter Gazelle

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5 Mins
12/02/2025

Creditsafe's takeover of Graydon dates back three years. Since then, we have gone through life as GraydonCreditsafe and a titanic effort has been made behind the scenes. Compare it to building a plane while it is in full flight. A merger can never be taken for granted, and bringing together two companies with different identities always brings challenges. Often, in the process, the customer is relegated to the back burner or even completely ignored and forgotten. But from day one, we had a clear goal in mind: maintain the best of both worlds and continue to provide our clients with the most valuable insights. Now, three years later, we can look back with pride at what we have achieved together.

The best of both worlds

You may have come across it before in our communications. Graydon had a strong anchorage with local data and in-depth market insights. Creditsafe, on the other hand, brought a powerful international scope and a global network. By combining both strengths, we created a platform that supports companies both locally and internationally in their financial, commercial and compliance decisions. This meant not only a technological migration, but also a fundamental integration of underlying data and systems to ensure a future-proof offering.

By combining the strengths of Graydon and Creditsafe, we created a platform that supports companies both locally and internationally in their financial, commercial and compliance decisions.

Bringing together two databases and the systems that ran around them was no easy task. Data had to be analysed, compared and optimised to ensure the highest quality. The development of a joint database - Datavault - was one of the key milestones in this transition. Thanks to Datavault, we can now respond more quickly, accurately and effectively to the needs of our customers, who also enjoy the best of both worlds.

A customer-centric approach

Throughout this transition, we have always kept one principle in mind: the customer comes first. This means that we approached migration carefully and in phases, so that customers could switch to our renewed platform, called Accelerator, at their own pace. Our aim was not just to achieve a technical transition, but above all to ensure that customers could make the most of the benefits of the new environment. Think of improved data integrations, more efficient APIs and a more user-friendly platform. It didn't stop there, by the way. We optimised and expanded existing solutions and also launched a number of new products.

Our aim was not just to achieve a technical transition, but above all to ensure that customers could make the most of the benefits of the new environment.

Company reports, meanwhile, contain much more information. The international network covers more than 200 countries and territories. Worldwide, 430 million companies are immediately available online. Monitoring is now also possible in 48 countries and that number continues to grow every year. Check & Decide and Ledger Insights were thoroughly upgraded, while the compliance solution KYC Protect was taken to the next level. Meanwhile, the unique Resilience Indicator, the ESG Indicator and the Fraud Indicator have also been integrated into the Accelerator platform.

In addition, we listened to our customers' feedback and consulted with them continuously. After all, it was crucial not to disrupt our customers' daily operations and to provide them with maximum support during the transition period.

Continuing to build for the future

While we are proud of what we have achieved, this is certainly not an end point. Our systems continue to evolve, and we continue to invest in new technologies and solutions to serve our customers ever better. Innovation and data optimisation remain at the heart of our strategy. We are building not only a stronger platform, but also long-term relationships with our customers, in which reliability and quality are paramount.

We are building not only a stronger platform, but also long-term relationships with our customers, in which reliability and quality are paramount.

We look beyond today and anticipate the changing needs of the market. By continuously innovating and investing in new technologies and solutions, we ensure that our customers always stay one step ahead. After all, the power of data continues to grow, and we want to make sure customers get the maximum benefit from it.

Strong together

Mergers are complex and challenging, but the success of GraydonCreditsafe proves that a shared vision and a customer-focused work are key to a successful integration. Three years after the merger, we can honestly say that we have laid a strong foundation for the future. Our clients can continue to rely on high-quality data, in-depth insights and a platform that grows with them.

Together, we have written a great story, and we look forward to building on this success.