It might seem obvious that an international supplier would provide you with a product sample, but that’s not always a given. You need to make that request up front. Now, what if a supplier says: Don’t worry. We produce goods for lots of big brands and have never had any issues? Should you simply take their word for it. No.
You’re responsible for protecting your business and making decisions that benefit your business. So, you should always ask for samples before signing a contract with an international supplier so you can see for yourself if they can meet the quality standards you expect.
If you take their word for it and don’t request a sample, you could end up with faulty or damaged goods, which won’t be of any use to you or your customers. That’s now time and goods that have been wasted. And you still need those goods produced to meet your customers’ demands. It’s not a good predicament to be in, right?
And if a supplier refuses to provide a sample, then that should be a major red flag. It could indicate that they may not have the capacity to produce the quality of goods you expect. It could also indicate that they don’t have enough cash flow to source the materials to complete the production order. Either way, you shouldn’t just take a supplier’s word for it – always ask for a sample and make sure it meets your quality expectations.
Here’s some things to look out for to make sure you get high-quality product samples.