Technical Sales Consultant

Transform technical knowledge into meaningful business outcomes...

  1. Location:

    Cardiff Gate

  2. Contract:

    Full-time

  3. Office Hours:

    08:30 - 16:00

Chapter 1

About the role

This is a customer-facing role that plays a key part in supporting both internal teams and clients by providing product expertise and technical guidance.

In this role, you will work closely with Senior Product Owners, Account Managers, and Support Staff across the business. You will help drive sales opportunities forward by providing technical insight during the sales process, while also assisting internal teams with product-related queries.

This role offers the opportunity to work closely with multiple teams across the organisation and play an important part in supporting both customer success and sales growth.

 

Creditsafe team member with headset
Chapter 1

Key responsibilities

  1. Develop and maintain a strong understanding of Creditsafe’s products and solutions

  2. Provide technical guidance and product support to internal teams and customers

  3. Support with technical queries, including APIs and integrations

  4. Work alongside Account Managers to support the sales process and help move opportunities across the line

  5. Work closely with Product Owners and the wider Solution Support team to share knowledge and resolve issues

  6. Maintain accurate knowledge of Salesforce and Compliance products

Chapter 1

What you'll bring

  1. Excellent communication and interpersonal skills

  2. Ability to explain technical concepts clearly to both technical and non-technical audiences

  3. Strong product knowledge and technical curiosity

  4. Experience working with APIs or technical integrations

  5. Good IT literacy

  6. Strong organisation, planning, and attention to detail

  7. A collaborative mindset and willingness to support colleagues across the business

Chapter 1

About Creditsafe

As the world’s most used provider of online business credit reports, we’ve changed the way business information is used worldwide through our passion and drive to deliver superior business data. 

With credit information on over 430 million businesses across the globe, Creditsafe delivers the most accurate and up-to-date information available in an easy-to-use format for businesses of all sizes. All major credit insurers also endorse Creditsafe, meaning our credit scores and limits are among the most trusted in the industry and can predict almost 70% of all insolvencies up to 12 months in advance.

Our investment in creating the world’s most predictive scorecard ensures our clients are aware of potential risks in advance, aiding them to make the right moves to protect themselves and their businesses.

We make our company credit reports as simple as possible, so everyone in a business can use them without a financial background. Thanks to our ease of use, international reach and continuous improvement of our products, Creditsafe are proud to maintain a 95% customer retention rate. 

With 26 international offices across 16 countries, Creditsafe offers instant access to company credit reports in over 200 countries throughout the world.

What's more, 1 in 3 Creditsafe team members have been within the business for 10 years or more!

Role Benefits

  1. Company Pension Scheme

  2. Monthly awards and yearly Elite Awards ceremony

  3. In-house Chiropractor and Masseuse

  4. Unforgettable Seasonal Events & Parties

  5. Discounted Gym Membership Scheme

  6. Extensive Training, Mentoring, and Career Progression

Want to apply for this postion?

Come build a career you can be proud of, with the backing of a supportive team, clear growth paths, and a company culture that celebrates success.