API and Integrations

Released: December 2025

Creditsafe has embarked on a major data migration project as part of our ongoing efforts to modernise our infrastructure and enhance system reliability. As part of this project, we’re moving away from some legacy database software that supports several of our backend APIs.

Why we’re making this change:

This update is part of Creditsafe’s wider Migration Project, which is designed to streamline data systems, improve performance, and provide a more scalable and future-ready platform for customers.

What’s impacted:

As part of this transition, a small amount of Payment Data currently available in GGS GB/IE company reports will no longer be available. This data exists only within the legacy Oracle database and does not exist in any of our other leading products. The impacted fields relate solely to the PaymentData section of the GB/IE company report. A full list of PaymentData properties that will no longer be included beyond the migration date can be found here.

What do you need to do:

If your systems or reports currently depend on any of the affected PaymentData fields, we recommend the following:

• Review the list of impacted fields here.
• Make any necessary adjustments to your processes before Wednesday, 10th of December.

If you do not use these fields, no action is required.

Released: December 2025

You can now access real-time updates to our finance agreements data via our API.

Until now, updates were provided once a month, typically on the 25th, reflecting the latest month’s data. With this enhancement, you’ll receive continuous updates as soon as banks and alternative finance providers send new information to us. This means you’ll always be working with the most up-to-date data available, helping you make faster, more informed decisions.

To enable real-time updates, please contact your account manager or email us at [email protected]

Released: December 2025

We’re pleased to inform you that our PDF Company Reports in Austria and Japan are getting a new look. Currently planned for release in December 2025, the new design for our PDF reports will reflect the modern look of our web-based Company Reports.

Along with the improvement in design, we will also be upgrading the PDF report content in line with the availability of data via our Web and API JSON response. We expect to see between a 10-30% increase in data fields available on each Connect API PDF response per Country. 

As part of the PDF redevelopment, we are also utilising a new PDF rendering engine that enhances the performance of the PDF rendering process. This reduces latency on the Connect API responses when making requests to PDFs.

Released: October 2025

We’re pleased to inform you that our PDF Company Reports in Canada, Luxembourg and Sweden have a new look. Released in October, the new design for our PDF reports will reflect the modern look of our web-based Company Reports.

Along with the improvement in design, we have also upgraded the PDF report content in line with the availability of data via our Web and API JSON response. We expect to see between a 10-30% increase in data fields available on each Connect API PDF response per Country. 

As part of the PDF redevelopment, we are also utilising a new PDF rendering engine that enhances the performance of the PDF rendering process. This reduces latency on the Connect API responses when making requests to PDFs.

Released: September 2025

Following recent guidance from the Spanish Data Protection Agency (AEPD), our Spanish data supplier will no longer be able to provide sole trader data to businesses based outside of Spain unless the individual has provided explicit consent.

As a result, as of 30th September 2025, you may notice a reduction in the availability of Spanish sole trader records within Creditsafe products. This change affects all data providers operating in Spain and is part of a broader update to data protection regulation.

Released: August 2025

Customers using Bank Verification via our Connect API can now access our Sort Code Details object (SortCodeCheckResponse).

Using the Extended Industry Sort Codes Directory (EISCD),  the Sort Code Details object contains detailed bank and branch information, including sort codes and supported payment schemes from BACS, offering a fast and simple way to validate sort code details and access bank and branch contact information.

This property is only returned when an additional service line is active. Please contact your account manager for details about availability and enabling this feature.

Released: August 2025

We are planning to enhance our scoring models for Austrian companies during the summer of 2025. This planned recalibration will ensure you continue to receive the most accurate and insightful analysis possible.

Our credit scores have always predicted the likelihood of a company becoming insolvent. Our latest enhancements mean we can now predict even more insolvencies, ensuring you are exposed to even less risk when extending credit to Austrian companies.

You will not need to make any changes to access the new scores. Once the new scorecard is live, the new scores will seamlessly replace the previous scores in your solutions.

For full details on the Austrian scorecard enhancements, please view the Executive Summary.

Released: Q3 2025

In Q3 2025, Turkish Company Reports will on average see a reduction of the credit limits by approximately 30%. With the volatile economic conditions and high inflation in the region, we will continue to monitor the situation and make adjustments that are in the best interests of our customers.

We recommend customers review their Turkish company portfolio/reports in light of the credit limit changes.

Expected Release Date: Q4 2025

Following the updates we have been making to our Connect PDF reports, we are pleased to inform you that reports in Denmark, France and Norway are getting a new look. Currently planned for release in Q3 2025, the new design for our PDF reports will reflect the modern look of our web-based Company Reports.

Along with the improvement in design, we will also be upgrading the PDF report content in line with the availability of data via our Web and API JSON response. We expect to see between a 10-30% increase in data fields available on each Connect API PDF response per Country.

As part of the PDF redevelopment, we are also utilising a new PDF rendering engine that enhances the performance of the PDF rendering process. This reduces latency on the Connect API responses when making requests to PDFs.

Connect API Sandbox environment should be available in August 2025. We strongly recommend that you check the PDFs at this point to ensure there is no impact on downstream processes.

Please note that the examples provided below are intended to demonstrate how the new design compares to the old design. They come from existing country reports where the upgraded design has already been implemented - they are not previews of upcoming country launches.

Released: July 2025

Our new Connect API documentation portal is now live. This update brings a clearer structure, enhanced navigation, and easier access to API resources. 

What’s changed?

The old-to-new transition and URL shift.

• The main URL - https://doc.creditsafe.com - stays the same.
• Here’s an example of how links are changing:
  • Old Live Link: https://doc.creditsafe.com/tag/Global-Monitoring-Introduction
  • New Live Link (after go-live): https://doc.creditsafe.com/connect-apis-catalog/product-catalog/globalmonitoring

Access to the Legacy Documentation

• The old documentation will remain available for up to one month via:
  • Top navigation bar in the new portal
  • Direct link: https://cs-connect-docs.redoc.ly
• Please note the legacy site will no longer be maintained or updated

Released: July 2025

We have now transitioned to a new data supplier for Indian company reports. This decision follows a thorough review of our previous data delivery and long-term ambitions for the Indian market. The change marks a significant step forward in strengthening the quality, reliability, and future potential of our offering.

Why the change?

As part of our ongoing commitment to delivering the most reliable and valuable business information, we’ve identified opportunities to improve the consistency and breadth of Indian company data. Our new supplier is well positioned to help us deliver these improvements, both immediately and over the long term.

What does this mean for Creditsafe customers?

While you may notice some adjustments in how data is structured or presented, the overall changes are designed to enhance your experience and the value you receive from our reports:

Key changes:

• Company IDs will change: Unique identifiers for Indian companies have been updated.
• Credit scores and limits will change: These will be recalibrated, and credit limits are now displayed in Indian Rupees.
• New financials: Deeper insights with more reliable information from the new cash flow statement and expanded coverage.
• Address details are available in a consolidated format: While some granular breakdowns are no longer provided, this will simplify the data structure.
• VAT number search – A new search option by VAT number has been introduced.
• Improved data depth – Notably, you will see a significant uplift in negative data, helping you assess risk more accurately.
• Enhanced reliability – Report generation stability has been improved.

For a full comparison of the differences between the old and new supplier, please click below.

Released: June 2025

We have made important updates to Fresh Investigations on the Creditsafe Connect API to enhance your experience when using the solution.

What has changed?
When we first launched the Connect Fresh Investigations capability, it was aligned with our internal systems for processing investigations. However, this setup came with some limitations. For instance, currencies were displayed as internal ID numbers rather than recognisable codes.

To make things more intuitive and user-friendly, we've updated the API to replace the current unique identifiers with the actual data. For example, in Currencies, the Euro has changed from "48" to EUR and in Office Type code, registered offices have changed from "0" to Registered. 

The changes will apply to the following:

• Currencies
• Company Type
• Office Type
• Company Status
• Common Rating Value
• Gender

You can review a full list of the changes to the data format in the Fresh Investigation Data Map below.

Released: May 2025

We are thrilled to announce that we have added Mongolian company data, now available instantly within the Creditsafe database. With over 250,000 business reports from this region, you can explore detailed information such as registration details, firmographics, credit risk scores, credit limits, and negative data.

For Creditsafe customers accessing via our Connect API, you can view the Data Dictionary for Mongolia below.

Released: April 2025

Following on from the new-look Connect Report PDF changes we made in Decemeber 2024,  we’re pleased to inform you that we have updated the reports for Germany, Italy and USA.

The new design for our PDF reports will reflect the modern look of our web-based Company Reports.

Along with the improvement in design, we have also upgraded the PDF report content in line with the availability of data via our Web and API JSON response. We expect to see between a 10-30% increase in data fields available on each Connect API PDF response per Country.

As part of the PDF redevelopment, we are also utilising a new PDF rendering engine that enhances the performance of the PDF rendering process. This reduces latency on the Connect API responses when making requests to PDFs.

During 2025, we will continue to roll out the new PDF report design across the remaining online report countries and will update you with the planned release dates closer to the time.

Released: January 2025

We are pleased to announce the launch of our enhanced Norwegian credit risk scorecard for Norwegian business report users.

Our credit risk scorecards are designed to predict the likelihood of a company becoming insolvent within a 12-month period. With our latest enhancements, we can now predict even more insolvencies, helping you minimise risk when extending credit to Norwegian companies.

In addition to the new scores, we will also be providing the following features:
• Score commentaries explaining the reason for the score
• Risk percent/Probability of Default (PD) will be calculated for each company

How does the new scorecard benefit me?

By adjusting the scoring criteria, the enhanced Norwegian scorecard will deliver greater predictability of default over the next 12 months, and therefore deliver greater risk protection for your business. As a consequence of these changes, a proportion of Norwegian companies will receive a revised credit score and credit limit to reflect their renewed risk evaluation.

You can learn more about our Scorecards below.

Released: January 2025

Residential and business addresses in Ireland now use a postal code system called Eircodes. This is a unique 7-character code consisting of letters and numbers that provide a precise location of an address and replace the previous postal code system.

As of January 2025, for users of our Data Cleaning and Monitoring services, all addresses for companies based in Ireland will display their designated Eircode in their address instead of the existing postcode. This means that the existing post code format (999929) will be replaced by the new Eircode format (R93 E3W7).

Please note the following:

- Customers who use Monitoring with exports that include companies based in Ireland will have the Eircode in the address instead of the previous postal code.

- Customers who use Data Cleaning will not be able to use the previous postal codes as a match to identify companies in Data Cleaning Matching.

Creditsafe business reports are already using Eircodes, therefore this update will bring greater consistency between our products.

Released: January 2025

Companies with four or less employess previously displayed an employee count of '-1'. From January 2025, in Creditsafe Monitoring, when a company has an employee count of four or less, it will default to a positive numerical value. 

Please note this updated format will appear in both Monitoring extracts and notifications.

Released: January 2025

Users of Creditsafe UK and Irish company reports via our Connect API will now see a update in the behaviour of our API for Negative Information, County Court Judgments Reports.

The improvements we are making will provide greater consistency within County Court Judgments - ccjStatus within the Negatve Information Object. Currently, we havea mixed ccjStatus ("Judgement" and "Judgment"), which will be amended to show only "Judgment". 

For more detail on these changes, please view the document below.

Released: January 2025

We are pleased to announce new scorecard enhancements. The new Finnish scores have moved from the previous score range of 0 – 100 to a new score range of 0 – 999. The new score aims to provide greater granularity, therefore giving a stronger indication of risk for each business. 

Please be aware that all Finnish businesses will receive a new score. In order to avoid excessive Monitoring notifications, we will be switching off email notifications for Finnish score changes on the launch day.

If you wish to retrieve the new scores for each business of interest, we recommend exporting the notifications for these businesses via your Monitoring platform.

Important Notice: Historic scores will also change

It is also critical to be aware that we have replaced all historic scores for Finnish businesses with the new score range. Therefore, when viewing historic scores for each business (via your Monitoring dashboard or Event History tab for example), you will be able to view these based on a 0 – 999 range, allowing comparability between previous and current scores. If you require access to the historic score based on the 0 – 100 range, we recommend exporting a list of Finnish Monitoring notifications before the date of the switchover. 

A detailed summary of the previous and new scorecard can be found in the documentation available on the link below.