Check & Decide

Released: November 2025

We’re excited to announce a new enhancement to Check & Decide - Currency Conversion.

This new feature allows users to configure currencies for 11 different countries, giving you greater clarity when running decisions internationally.

What’s new:

• Configure multiple currencies within Check & Decide.
• When a decision is run, results are automatically displayed in both the local currency and the currencies you’ve chosen.
• Converted currency details will be included in the decision audit trail for easy review.
• Gain a consistent, global perspective on your credit decisions.

To start using the new feature, simply log in to your Creditsafe web account and navigate to 'Preferences' in the Check & Decide tab. Please also see below a view of how this looks and the configuration. 

View our step by step process below to get started.

Released: June 2025

As of the end of June, significant improvements have been made to the KYC Protect template in Check & Decide:

• Shareholder Screening: The template now supports shareholder investigation, in addition to existing business and director screening.
• Enhanced Filtering with Date of Birth: A new configuration option lets users filter director and shareholder screenings by date of birth for more precise results.
• Configurable Audit View: You can now choose between detailed or summarised audit views through a new setting, offering flexibility for your reporting and review needs.

These changes are part of our ongoing commitment to making Check & Decide more intuitive and powerful, helping you make the best data-driven decisions for your business.

Released: September 2024

We are excited to let you know about the recent enhancements to Check & Decide.

International Risk Template

You can now use a single template across all your customers and portfolios by leveraging local data points from Creditsafe countries. You can manage all your entities with one decision tree, ensuring consistent and comprehensive risk assessments across the globe. You can include and exclude the parameters relevant to your check and enter the 'Total Current Annual Contract Value' and 'New Sales Amount' values when configuring your template.

Email Alerts for Referred Decisions

When a decision is referred to a specific user, they will automatically receive an email to notify them that an action is required on a decision. The alerts prevent the bottlenecking of decisions and ensure a swift resolution.

User Access Management

Easily assign different levels of permission and visibility to specific users of Check & Decide. You will have an overview of all users and their existing roles and permissions so you can change them as required.

Compliance Data now coming from KYC Protect

If you currently utilise compliance-related data in your decision tree templates, this will now come from our brand-new solution called KYC Protect. This won’t have any impact on how you use your template but will enhance the accuracy of the data that is coming through. 

Released: Q1 2024

We are excited to announce the introduction of the Max Input Limit feature, a significant enhancement to the templated decision trees, now available for UK Default and Contract Limit. This feature introduces a mechanism for managing high-risk decisions by setting a threshold limit on input values, ensuring that decisions exceeding a certain value are automatically referred for further evaluation.

Key features and benefits

• Max Input definition: A pre-defined input limit evaluated during the OTS tree decision-making process, enhancing the control over high-value decisions.
• Automatic referral: Decisions where the input value exceeds the set threshold are automatically referred for an alternative assessment, streamlining the decision-making process.
• Template configuration: Both customers and Creditsafe Admins can configure the Max Input during the template configuration phase, allowing for a flexible adaptation to different risk management strategies.
• Instant customisation: Gives users the option to customise including the Max Input feature in individual templated trees, offering tailored decision-making models to fit specific requirements.
• Execution phase evaluation: During decision execution, the Max Input value is evaluated, and if exceeded, triggers the referral process, ensuring that high-risk decisions are appropriately managed.
• User-defined threshold: Users can define the Max Input threshold, with a wide numerical range from 0 to 9999999999999, allowing for precise control over decision criteria.
• Optional feature: The Max Input threshold feature is optional, offering users the choice to include it in their decision model based on their specific risk assessment policies.