Compliance Solutions

Find out about the latest updates across our compliance products and services.

Chapter 1

New Digital Identity and Document Verification

Released: May 2023

Securely carry out identity and documentation verification checks in minutes with our new ID Verification Plus platform. Using cutting-edge biometric facial recognition technology, you can verify customers’ identities, and conduct background, right-to-work, or right-to-rent checks, quickly and securely.

Our ID checking is fast and simple – send, snap, scan and submit. We remove outdated processes such as uploading utility bills or bank statements as proof of address, replacing them with data enrichment from verified official sources such as the electoral register and credit headers.

Once your customer has completed the ID verification process, you will receive a report within your portal with clear, actionable results.

Chapter 1

Download monitoring reports in Protect

Released: May 2023

Protect users can now download reports in a .csv file showing Open and Closed monitoring alerts. This can be used to carry out manual reviews of alerts, as part of stakeholder reports, audits and reports for regulators.

The new feature is included in the updated Protect User Guide.

Chapter 1

New Workflow feature in Protect

Released: November 2022

A new workflow feature is now live in Protect to help users manage internal processes and create alignment when a search result on a company returns a potential hit on a legal enforcement or sanctions list, PEPs or adverse media.

When a user spots a hit on a company, they can assign the company record to another team member who is using Protect (e.g. a manager). That person can then approve, decline, cancel or refer the record. When a record is assigned, the assignee will receive a notification email advising them to take action.

Want to learn more about our Compliance products?