The launch of brandhub360 was a success during the pandemic with a number of new and existing clients contacting Pollards to get complete control of their digital assets and printed materials. Alan added to this by saying, "The success of brandhub360 meant we needed a fast, reliable and up-to-date method of ensuring all our existing and new clients were not a credit risk during these turbulent times."
Before onboarding a new client, Pollards now use Creditsafe to run a comprehensive credit check to identify any potential warning signs such as a low credit limit that could suggest that they might not be able to meet the agreed payment terms.
Using Creditsafe allows Pollards to see a client's payment performance in a clear and easy-to-understand format. The company has also created alerts for its client portfolio and receives notifications when there is new information on a client, which might affect decisions made on its credit line. Alan explains:
“We needed to be confident that if we offered our clients credit, it wouldn’t come back to haunt us in the long run. Using Creditsafe has helped us to understand the companies we’re working with and to also assess any new risks with their monitoring alerts”.