Product & Data

Released: December 2025

We’ve added new FCA (Financial Conduct Authority) data to our products, including FCA reference numbers and firm statuses on our Limited credit reports. This update gives you stronger insight when assessing financial services companies.

The Financial Conduct Authority (FCA) is a regulatory body in the UK that oversees the conduct of around 50,000 financial services firms and financial markets. With the addition of FCA data, you can easily confirm whether a firm is authorised to operate in the UK, understand what financial activities it’s permitted to carry out, check its regulatory standing, including any warnings or restrictions, and ensure you’re dealing with a legitimate, regulated business. 

Released: November 2025

We’ve enhanced our Data Cleaning service with updated company-matching logic, enabling faster processing, greater accuracy and improved overall performance. These changes, affecting both manually submitted files and Salesforce Data Cleaning users. While most customers won’t notice any difference, some records may now match to a different company due to the improved rules.

To guarantee consistent results for specific records, we recommend including a unique identifier such as a Company Registration Number, VAT Number or Creditsafe Safe Number. If no identifier is provided, we’ll continue to match records using our enhanced matching logic.

Released: November 2025

Creditsafe now includes Companies House Identity Verification (IDV) data within director, PSC, and company reports, helping you easily assess the trustworthiness and compliance status of individuals linked to UK businesses. With Companies House introducing mandatory identity checks for directors, secretaries, and PSCs from November 2025, this update gives you clearer visibility, improved data accuracy, and stronger fraud prevention.

Learn what the new IDV rules mean for UK companies and how Creditsafe supports your compliance efforts in our full blog.

Released: November 2025

We have introduced a new login process for all Creditsafe customers. 

There will now be a two-step process to logging into your Creditsafe account. 

• First, enter your username.
• Click Continue to be taken to a new page to enter your password.

Your existing username and password remains unchanged.

Released: October 2025

Following recent guidance from the Spanish Data Protection Agency (AEPD), our Spanish data supplier is no longer able to provide Spanish sole trader data unless the individual has provided explicit consent.

As a result, with immediate effect, we have had to reduce some of the Spanish sole trader records we hold within Creditsafe products. This change affects all data providers operating in Spain and is part of a broader update to data protection regulation in the region.

What actions do you need to take?

To remain compliant, we advise that with immediate effect, you look through your searches and identify all non-consenting Spanish sole traders you hold in your records that have been supplied by Creditsafe. These will need to be deleted.

You can identify the records you need to delete by locating those that are labelled as having no ‘legal form’. We have removed all non-consenting Spanish sole traders from our databases. Therefore, all businesses that remain have consented.

Released: September 2025

Following recent guidance from the Spanish Data Protection Agency (AEPD), our Spanish data supplier will no longer be able to provide sole trader data to businesses based outside of Spain unless the individual has provided explicit consent.

As a result, as of 30th September 2025, you may notice a reduction in the availability of Spanish sole trader records within Creditsafe products. This change affects all data providers operating in Spain and is part of a broader update to data protection regulation.

Released: September 2025

As of 1st September 2025, a new law in Denmark now requires anyone accessing Beneficial Owner information on Danish companies to have a documented legal interest. Please see the summary below:

• Information from the beneficial owner register can only be used internally or for legitimate purposes under applicable law.
• Permitted users include public authorities performing statutory duties.
• Obligated entities (e.g. banks, auditors, lawyers) may use the data for customer due diligence under AML laws.
• Other parties (e.g. journalists, NGOs, private individuals/companies) must have a demonstrable and legitimate need.
• The end customer confirms they will only use beneficial ownership data for the approved purposes above.

What does this mean for Danish report users?

• Customers will need to inform Creditsafe of their legal basis for accessing this data.
• Bulk Extracts will no longer include Beneficial Owner data for Danish companies.
• API users may see changes in how Beneficial Owner data is mapped or delivered.

Released: August 2025

Customers using our Bank Verification checks can now access our Sort Code Checker tool.

Using the Extended Industry Sort Codes Directory (EISCD), our Sort Code Checker contains detailed bank and branch information, including sort codes and supported payment schemes from BACS, offering a fast and simple way to validate sort code details and access bank and branch contact information.

You can use it to:

• Route electronic payments – reduce the risks and costs of failed payments by ensuring proper payment routing.
• Optimise payment flows – correct BIC code for direct branch payments.
• Validate user input – match existing sort code to the EISCD entries to ensure error-free customer relations.

If you are interested in adding Bank Verification to your account, please reach out to your Account Manager, who will be happy to help.

Released: August 2025

We have enhanced our scoring models for Austrian companies during the summer of 2025. This recalibration will ensure you continue to receive the most accurate and insightful analysis possible.

Our credit scores have always predicted the likelihood of a company becoming insolvent. Our latest enhancements mean we can now predict even more insolvencies, ensuring you are exposed to even less risk when extending credit to Austrian companies.

You will not need to make any changes to access the new scores. The new scores have seamlessly replaced the previous scores in your solutions.

For full details on the Austrian scorecard enhancements, please view the Executive Summary.

Released: August 2025

In Q3 2025, Turkish Company Reports will on average see a reduction of the credit limits by approximately 30%. With the volatile economic conditions and high inflation in the region, we will continue to monitor the situation and make adjustments that are in the best interests of our customers.

We recommend customers review their Turkish company portfolio/reports in light of the credit limit changes.

Released: July 2025

We have recently made enhancements to our UK and Irish telephone numbers, which has resulted in an increase in over 135k new UK telephone numbers and almost 30k new Irish telephone numbers. By the end of 2025, we expect to see an uplift in this data by 30%.

Released: July 2025

Creditsafe have now transitioned to a new data supplier for Indian company reports. This decision follows a thorough review of our current data delivery and long-term ambitions for the Indian market. The change marks a significant step forward in strengthening the quality, reliability, and future potential of our offering.

Why the change?

As part of our ongoing commitment to delivering the most reliable and valuable business information, we’ve identified opportunities to improve the consistency and breadth of Indian company data. Our new supplier is well positioned to help us deliver these improvements, both immediately and over the long term.

What does this mean for Creditsafe customers?

While you may notice some adjustments in how data is structured or presented, the overall changes are designed to enhance your experience and the value you receive from our reports:

Key changes:

• Company IDs have changed: Unique identifiers for Indian companies have been updated.
• Credit scores and limits have changed: These will be recalibrated, and credit limits are now be displayed in Indian Rupees.
• New financials: Deeper insights with more reliable information from the new cash flow statement and expanded coverage.
• Address details will be available in a consolidated format: While some granular breakdowns are no longer provided, this will simplify the data structure.
• VAT number search – A new search option by VAT number has been introduced.
• Improved data depth – Notably, you will see a significant uplift in negative data, helping you assess risk more accurately.
• Enhanced reliability – Report generation stability will be improved.

For a full comparison of the differences between the old and new supplier, please click below.

Released: June 2025

Within the Creditsafe platform, we have upgraded Search autocomplete to give you more accurate results when suggesting companies the system believes you are searching for. 

When searching for a company with multiple locations or registrations, you’ll now see the most important result, e.g. the PLC, at the top. Our autocomplete suggestions are smarter, so you get to the right company faster without wading through identical names.

Released: May 2025

We have released standardised financials for New Zealand. This means that numerous financial fields are standardised internationally and are now available for companies in New Zealand, making it easier for you to compare data across borders.

Released: May 2025

We are thrilled to announce that we have added Mongolian company data, now available instantly within the Creditsafe database. With over 250,000 business reports from this region, you can explore detailed information such as registration details, firmographics, credit risk scores, credit limits, and negative data.

For Creditsafe customers accessing via our Connect API, you can view the Data Dictionary for Mongolia below.

Released: April 2025

We're excited to announce the launch of Verify, an exclusive add-on to Creditsafe's company credit reports that combines extensive company credit data with detailed insights about the individual directors behind the business, all in one report. 

When you're looking to extend credit to a startup or small business with a limited financial history, Verify gives you the confidence to assess the individuals behind the company. This unique solution ensures that you have all the essential data you need in one place. 

Key benefits of Verify:

• Identify financial concerns instantly: Quickly detect directors with a history of financial mismanagement, including County Court Judgments (CCJs), insolvencies, debt relief orders, or voluntary arrangements.
• Minimise fraud risk: Reduce the chances of impersonation or identity fraud by verifying that directors are active and properly registered on the electoral roll.
• Approve more customers with confidence: Expand your customer base by approving businesses that may have been previously declined due to limited financial history while effectively managing risk.

Verify is the only credit reporting solution in the UK that integrates director-level screening directly into your company credit reports. With this unique advantage, you will have all the information you need in one comprehensive report, simplifying your decision-making process and reducing risks.

Released: April 2025

Creditsafe customers with International Monitoring can now start tracking changes to your Hong Kong-based customers, suppliers, and partners directly within your Monitoring portfolios.

Our new coverage includes up to 3.5 million companies in Hong Kong and alerts you to important updates across a range of key data points, including:

• Company Name
• Address Changes
• Company Status
• International Score
• Credit Limit
• Activity Code
• New Accounts Filed
• Number of Employees
• Telephone Number
• Share Capital

This addition builds on recent international expansions – including China, Portugal, Greece, and Australia – and further strengthens our ability to help you monitor risk and opportunity across global markets.

Released: March 2025

To enhance security and improve your experience on our platform, we have introduced a new auto-logout feature. Users will now be automatically logged out after 1 hour of inactivity on the Creditsafe platform.

An alert will be shown with 5 minutes remaining, and have the choice of whether to stay logged in or sign out. To log back in, simply re-enter your username and password.

If you are actively using the platform, your session will remain uninterrupted.

Released: February 2025

We are pleased to announce the launch of our enhanced Norwegian credit risk scorecard for Norwegian business report users.

Our credit risk scorecards are designed to predict the likelihood of a company becoming insolvent within a 12-month period. With our latest enhancements, we can now predict even more insolvencies, helping you minimise risk when extending credit to Norwegian companies.

In addition to the new scores, we now provide the following features:

• Score commentaries explaining the reason for the score
• Risk percent/Probability of Default (PD) will be calculated for each company

How does the new scorecard benefit your business?

By adjusting the scoring criteria, the enhanced Norwegian scorecard will deliver greater predictability of default over the next 12 months, and therefore deliver greater risk protection for your business. As a consequence of these changes, a proportion of Norwegian companies will receive a revised credit score and credit limit to reflect their renewed risk evaluation.

You can learn more about our Scorecards below.

Released: January 2025

There will be two changes introduced to our Belgian data, including the mergers of several municipalities and the transition to the new NACEBEL codes. 

1. Municipal mergers: impact on registered office addresses

Throughout the course of Q3 2025, 13 Flemish municipalities will merge. There will be a series of administrative changes to handle situations such as duplicate street names and the renaming of municipalities.  Consequently, many businesses will have address changes, despite the fact that they have not physically moved.

Creditsafe reports will reflect the new address information as they occur throughout January. If you store this information locally, you will be required to refresh your Belgian data to access and store the new address information.

2. NACEBEL-2025: new activity classifications

Additionally, throughout Q2 2025, a new activity code structure will be introduced. This change follows from a European decision and is managed in Belgium by Statbel. Where companies currently still use a seven-digit code from 2008, this will be replaced by a new five-digit code. Statbel - the Belgian Statistical Office - has a conversion table ready to convert the old codes to the new structure.

Released: January 2025

Previously, Swedish Krona values were displayed in Data Cleaning as 1000s of Krona (KSEK) for the following values:

1. Share Capital
2. Credit Limit
3. Turnover
4. Profit
5. Pre-Tax Profit
6. Total Long-Term Liabilities
7. Shareholder Funds
8. Working Capital
9. Total Fixed Assets
10. Current Assets
11. Total Current Liabilities 
12. Net Worth

In order to create greater consistency and accuracy, we have now converted these values to SEK so that you are receiving the raw Krona value.  For example, where you previously would have seen a turnover value of 850, the conversion to SEK will deliver a value of 850,000. This will be the same for all of the enriched values listed above.

Please note that if you have any existing calculations or automated processes that will adjust or react to the changes to these data values, they will need to be reviewed and aligned with the new SEK values.

Released: January 2025

Residential and business addresses in Ireland now use a postal code system called Eircodes. This is a unique 7-character code consisting of letters and numbers that provide a precise location of an address and replace the previous postal code system.

As of January 2025, for users of our Data Cleaning and Monitoring services, all addresses for companies based in Ireland will display their designated Eircode in their address instead of the existing postcode. This means that the existing post code format (999929) will be replaced by the new Eircode format (R93 E3W7).

Please note the following:

- Customers who use Monitoring with exports that include companies based in Ireland will have the Eircode in the address instead of the previous postal code.

- Customers who use Data Cleaning will not be able to use the previous postal codes as a match to identify companies in Data Cleaning Matching.

Creditsafe business reports are already using Eircodes, therefore this update will bring greater consistency between our products.

Released: January 2025

Companies with four or less employees previously displayed an employee count of '-1'. From 13th January 2025, in Creditsafe Monitoring, when a company has an employee count of four or less, it will default to a positive numerical value. 

Please note this updated format will appear in both Monitoring extracts and notifications.

Released: January 2025

We are pleased to announce new scorecard enhancements. The new Finnish scores have moved from the previous score range of 0 – 100 to a new score range of 0 – 999. The new score aims to provide greater granularity, therefore giving a stronger indication of risk for each business. 

Please be aware that all Finnish businesses will receive a new score on the day of the launch. In order to avoid excessive Monitoring notifications, we will be switching off email notifications for Finnish score changes on the launch day.

If you wish to retrieve the new scores for each business of interest, we recommend exporting the notifications for these businesses via your Monitoring platform.

Important Notice: Historic scores have also changed.

It is also critical to be aware that we will be replacing all historic scores for Finnish businesses with the new score range. Therefore, when viewing historic scores for each business (via your Monitoring dashboard or Event History tab for example), you will be able to view these based on a 0 – 999 range, allowing comparability between previous and current scores. 

A detailed summary of the previous and new scorecard can be found in the documentation available on the link below.